Here are our recommendations for the correct maintenance our products:
Wool products - can be washed in the washing machine, on a program dedicated to wool. Exceptions are hand-knitted products, for the care of which we recommend first of all removing by shaking or brushing any stains and aeration. If washing is required, the hand-knitted products are washed by hand, without twisting and leaving much in the water, and dried horizontally, not hanging.
Linen products - can be washed in the washing machine, on a delicate schedule, at a maximum of 30 degrees, along with other garments of the same color. Do not dry linen products in the tumble dryer.
Cotton products- can be washed in the washing machine in water up to 60 degrees.
Natural silk products - wash by hand in cold water. Do not tumble dry.
Hemp products - can be washed in the washing machine, on a gentle washing program, at a maximum of 30 degrees. Do not dry the products in the dryer.
How do I order, how do I pay and how long does the order process take?
The order is made directly on the site, adding the desired products to the cart and filling in the order form. We recommend that you create an account so that you can track your placed orders. You can choose to pay by card or cash on delivery.
Order processing takes about 5-10 business days. If you need products faster, please write to us and we will do our best to send you the order faster.
How long can I return a product?
You have 14 calendar days to return a product. The return process is simple, and the refund is made within 5 working days from the date of processing the return.
Can adjustments or modifications be made to certain products?
We can adjust the length (including the length of the sleeve) for certain products. Please write to us if you would like such changes.
Are direct exchanges accepted?
Yes. If you want to change a product, you can do so within 14 calendar days from the date of receipt. Please write to us when you want to change a product.
Are all products made of natural materials?
Yes. We only use natural materials for the way they feel on the skin and because we promote the idea of sustainable fashion.